© 2023 ProgM

Nachricht PROSRV: D

NamePROSRV
VersionD
Release23A
BeschreibungProduct service message

Elemente

SegmentEbeneBeschreibungOpt/Mand.
UNH0A service segment starting and uniquely identifying a message. The message type code for the Product service message is PROSRV. Note: Product service messages conforming to this document must contain the following data in segment UNH, composite S009: Data element 0065 PROSRV D A UNMandatory
BGM0A segment by which the sender must uniquely identify the message by means of its type, number and, when necessary, its function.Mandatory
DTM0A segment specifying general dates and, when relevant, times related to the whole message. The segment must be included at least once to identify the message date.Mandatory
CUX0A segment identifying the currencies required e.g. the currency of the reimbursement amount. A rate of exchange may be given to convert a reference currency into a target currency.Optional
SG10SG1Optional
RFF1A segment identifying the reference by its number and where appropriate a line number within a document.Mandatory
DTM1A segment specifying the date and/or time related to the reference.Optional
SG20SG2Optional
NAD1A segment identifying names and addresses of the parties, in coded or clear form, and their functions relevant to the message. Identification of the manufacturer and repair centre is mandatory for the message. It is recommended that where possible only the coded form of the party identification should be specified e.g. the manufacturer and repair centre are known to each other, thus only the coded identification is required.Mandatory
FII1A segment identifying the financial institution (e.g. bank) and relevant account numbers for reimbursement purposes.Optional
SG31SG3Optional
RFF2A segment identifying the reference by its number and where appropriate a line number within a document.Mandatory
DTM2A segment specifying the date and/or time related to the reference.Optional
SG41SG4Optional
CTA2A segment to identify a person or department, and their function, to whom communications should be directed.Mandatory
COM2A segment to identify a communications type and number for the contact specified.Optional
SG50SG5Optional
DOC1A segment to identify a claim document for reimbursement or report of service, issued by a service or repair centre.Mandatory
DTM1A segment specifying date, time and/or period details relating to the claim.Optional
STS1A segment identifying the status of the claim in a response, and the reason for that status.Optional
MOA1A segment specifying amounts relating to the claim.Optional
FTX1A segment with free text information relating to the claim, in coded or clear form, used when additional information is needed but cannot be accommodated within other segments. In computer to computer exchanges such text will normally require the receiver to process this segment manually.Optional
SG61SG6Optional
LIN2A segment identifying the line item by the line number and additionally identifying the product being serviced or repaired.Mandatory
PIA2A segment providing either additional identification to the product specified in the line item segment (e.g. model number) or any substitute product identification.Optional
IMD2A segment to further describe the product being serviced or repaired. This segment should be used for products that cannot be fully identified by a product code or article number.Optional
QTY2A segment identifying the product quantities e.g. the quantity of products repaired, serviced or replaced under a product recall.Optional
DTM2A segment specifying date, time and/or period details relating to the line item only, e.g. date of failure of product.Optional
ALI2A segment indicating special conditions related to the total claim e.g. Home Repair or Repair Centre RepairOptional
GIR2A segment providing sets of related identification numbers for a line item e.g. attached equipment, engine numbers, chassis number and transmission number for a vehicle.Optional
SG72SG7Optional
RFF3A segment identifying the reference by its number and where appropriate a line number within a document.Mandatory
DTM3A segment specifying the date/time related to the reference.Optional
SG82SG8Optional
NAD3A segment identifying names and addresses of the parties, in coded or clear form, and their functions relevant to the line item. It is recommended that where possible only the coded form of the party identification should be specified e.g. the seller, the retailer and repairer of the product may be known to each other, thus only the coded identification is required, but the Owner's address details may have to be clearly specified, preferably in structured format.Mandatory
SG93SG9Mandatory
RFF4A segment identifying the reference by its number and where appropriate a line number within a document.Mandatory
DTM4A segment specifying the date and/or time related to the reference.Optional
SG103SG10Optional
CTA4A segment to identify a person or department, and their function, to whom communications should be directed.Mandatory
COM4A segment to identify a communications type and number for the contact specified.Optional
SG112SG11Optional
CCI3A segment to identify characteristics related to the problem, service or repair of the product e.g. defects, repair characteristics.Mandatory
CAV3A segment to specify common product characteristic by value in either coded form or in free format.Optional
FTX3A segment with free text information, in coded or clear form, used when additional characteristic information is needed but cannot be accommodated within other segments. In computer to computer exchanges such text will normally require the receiver to process this segment manually.Optional
SG122SG12Optional
ALC3A segment identifying the charge or allowance and, where necessary, its calculation sequence.Mandatory
QTY3A segment identifying the pertinent quantities to the allowances and charges, e.g. the quantity of labour hoursOptional
MOA3A segment identifying the monetary amount for the allowance or charge.Optional
RTE3A segment specifying the rate per unit and the basis for calculation.Optional
SG133SG13Optional
TAX4A segment specifying the tax type, category and rate, or exemption, related to the allowance or charge.Mandatory
MOA4A segment specifying the tax amount for the allowance or charge.Optional
SG142SG14Optional
HYN3This segment identifies hierarchical connections from the product identified in the line item to lower level items. This segment which starts the group will be repeated for each part which was repaired or replaced.Mandatory
PIA3A segment providing additional identification of the part which was repaired or replaced.Optional
IMD3A segment to further describe the part being repaired or replaced. This segment should be used for parts that cannot be fully identified by a part code or article number.Optional
QTY3A segment identifying the quantity of parts repaired or replaced for the product.Optional
ALI3A segment indicating special conditions related to the part identified at this level.Optional
PRI3A segment to specify the price of the replaced partOptional
SG153SG15Optional
RFF4A segment identifying the reference by its number and where appropriate a line number within a document.Mandatory
DTM4A segment specifying the date/time related to the reference.Optional
SG163SG16Optional
ALC4A segment identifying the charge or allowance and, where necessary, its calculation sequence.Mandatory
QTY4A segment identifying the pertinent quantities to the allowances and charges, e.g. the quantity of labour hoursOptional
MOA4A segment identifying the monetary amount for the allowance or charge.Optional
RTE4A segment specifying the rate per unit and the basis for calculation.Optional
SG174SG17Optional
TAX5A segment specifying the tax type, category and rate, or exemption, related to the allowance or charge.Mandatory
MOA5A segment specifying the tax amount for the allowance or charge.Optional
SG183SG18Optional
CCI4A segment to identify characteristics of the problems and service or repair of the part e.g. defects, repair characteristicsMandatory
CAV4A segment to specify common part characteristics by value in either coded form or in free format.Optional
FTX4A segment with free text information, in coded or clear form, used when additional characteristic information is needed but cannot be accommodated within other segments. In computer to computer exchanges such text will normally require the receiver to process this segment manually.Optional
UNS0A service segment placed at the start of the summary section to avoid segment collision.Mandatory
CNT0A segment by which control totals may be provided by the sender for checking by the receiver.Optional
MOA0A segment giving the total amounts for the message such as total claim/reimbursement amount, total amount of taxOptional
SG190SG19Optional
TAX1A segment specifying the tax type and rate to be summarised.Mandatory
MOA1A segment specifying the summary amount for the tax specified.Optional
UNT0A service segment ending a message, giving the total number of segments in the message (including the UNH & UNT) and the control reference number of the message.Mandatory